Repair Price Guide · October 16, 2026 · ComputerKing Team

Hong Kong Computer Repair Price Guide 2026

Most Hong Kong computer repair shops don't publish prices — and the price lists you find online may be years out of date. This guide collects the currently published prices (Apple official 2026, street shops, data recovery) with sources, explains why prices have risen, and lists the 8 questions to ask before handing over your machine.

# Hong Kong Computer Repair Price Guide 2026

How to Read This Guide

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This guide is market reference material, not ComputerKing's price list. ComputerKing does not currently publish specific charges — please ask the shop for an individual quote before any repair. Every price in this article comes from a public source, and each price is accompanied by a source link. For items where no public source could be found, we state honestly that there is "no publicly available price" and we never estimate. Prices were collected in October 2026; actual charges are subject to each shop's latest quote.

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Key Summary

Most computer repair shops in Hong Kong do not publish prices, so you can only get an individual quote before a repair. This guide collects the few currently published prices in the Hong Kong market: Apple official MacBook screen accidental damage (AppleCare+) HK$799, out-of-warranty screen without AppleCare+ HK$7,000+, data recovery HK$1,800–$15,000 (by damage type), iPhone battery official HK$549–$928, street shops HK$200–$720. Note: old price lists circulating online (for example, a 2020 street-shop battery price list) are already out of date — current prices have risen, so do not treat them as current prices. The other 10 major repair categories have no currently published prices from Hong Kong shops. Before a repair, remember to ask all 8 questions before handing over your machine.

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Why We Wrote This

When your computer breaks, the first question is usually not "where do I get it fixed" but "how much will it cost to fix?"

When you search online for "computer repair prices", you will run into two problems. First, many repair shops' websites say a lot but never state a price. Call them up, and nine times out of ten they will say "we need to see it first" or "we can only quote after inspection". That is not laziness — computer repair prices really are hard to generalise. The same symptom, "won't turn on", could be a faulty power supply (a few hundred dollars to fix), a burnt-out motherboard (possibly a whole board replacement), or a dead hard drive (plus a data recovery fee on top). A shop that quotes without inspecting should make you cautious, not reassured.

Second, even when you do find prices, they may be old prices. Many price lists online have not been updated for years, and parts prices have risen a lot over the past year or two, so old prices no longer reflect reality. For example: a MacBook battery price list on a price-comparison site has an image URL showing prices from May 2020 — back then HK$580–$980 would get you a battery replacement, but that is no longer the price today. Estimating current prices from an old price list will only leave your budget wrong.

So we spent time collecting the current repair prices that are publicly visible in the Hong Kong market and wrote this guide. We have written it honestly: where there is a current price, we give the current price plus its source; where there is no current price, we say so plainly; old prices are labelled as old prices and are not presented as current prices; we do not guess, we do not invent, and we do not pass off overseas prices as Hong Kong prices. We hope it gives you a realistic idea of what to expect before a repair.

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Price Overview Table

Below is an overview of all the current publicly available prices in this guide. Each price has a source link; see the sections below for details.

Each item is explained in detail in the sections below.

⚠️ About Old Price Lists

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Many repair price lists online have not been updated for years. For example: a MacBook battery price list from a Tsuen Wan repair shop on Price.com.hk (HK$580–$980) has an image URL showing it is from May 2020. That price reflects the market six years ago — current prices have risen, so do not treat it as a current price. This guide's overview table has excluded these old prices and only includes currently published prices. Details of the old price list are in the "Historical Reference" section at the end of this article, for historical comparison only.

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Apple Official Repair Prices 2026

Apple's official repair prices are the most transparent reference in the Hong Kong market, because Apple updates its service charges every year. The prices below come from the U-Mac AppleCare+ poster (2026 edition) and ezone.hk reporting.

Sources: U-Mac AppleCare+ poster 2026, ezone.hk — MacBook Neo repair prices

MacBook Air / Pro

A few points to note:

• "Plus labour" means the prices above are parts only — the actual total = parts + labour. Parts prices vary by model and year; HK$7,000 / HK$4,000 are only starting points.
• AppleCare+ "accidental damage" cover has a limit on the number of incidents — it is not unlimited. Check the terms from when you bought it.
• The battery must be below 80% health to qualify for a free AppleCare+ replacement. If health is still above 80%, even with AppleCare+ it may not be replaced for free.

MacBook Neo (new 2026 model)

The MacBook Neo is a new model released in 2026, and its repair prices are cheaper than Air/Pro:

The Neo's AppleCare+ screen price (HK$399) is only half of the Air/Pro price (HK$799), and its out-of-warranty battery (HK$1,169) is also HK$250 cheaper than Air/Pro (HK$1,419). If you are deciding which MacBook to buy, repair cost can be one factor to consider.

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Street-Shop Repair Prices (Current Market)

Street-shop prices are usually cheaper than official prices, but very few street shops publish current prices. Below are the currently published street-shop prices we could find.

Surface (laptop-type devices)

Source: HelloToby (2026 reviews confirm currently valid)

The range is so wide because parts prices differ greatly between models. When getting a quote, be sure to state the exact model and year.

iPhone Battery (Official vs Street Shop)

The comparison below comes from an ezone.hk report dated 15 October 2026 (yesterday) — the freshest data in this guide.

Source: ezone.hk (15 October 2026)

Key finding: street-shop prices are roughly 55–75% of official prices. This ratio can serve as a rough reference: when you cannot find a street-shop price for a particular item, you can roughly estimate the street-shop price as official price × 55–75% — but this is only an estimation method, not a verified price, and you must check the actual charge with the shop.

iPhone / Samsung / Huawei / iPad Street-Shop Prices

Source: HelloToby

Note: HelloToby's prices are "from" prices (HK$230+, HK$300+); the actual price depends on the model. The iPhone battery HK$230+ is the starting price for entry-level models — newer iPhones cost more, so the detailed comparison table from ezone.hk above will be more accurate.

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Data Recovery Prices

Data recovery is another category with a complete published price list. Tung Tai Computer Data (Tung Tai 136) in Sham Shui Po / Lai Chi Kok publishes its full price list on its website — currently the only complete published source in Hong Kong we could find.

Source: Tung Tai Computer Data — Tung Tai 136

⚠️ Important Warning: Price List Date Unknown

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Tung Tai's price list has no stated update date, and the website's last visible update was in 2024. In other words, this price list may not have been updated for two years, and actual charges may already have risen. Please ask the shop directly for the latest charges — do not treat this as a current price. This guide includes this price list because it is currently the only complete published data recovery price list, and it can serve as a reference framework (that is, for understanding "which type of damage costs more and which costs less") — but the specific amounts must be confirmed again.

Important terms (same source):

• No inspection fee, no admin fee
• No charge if data unrecovered (No charge if data unrecovered)
• Free consultation, free technical support, free pickup and delivery

How to Understand This Price List

Data recovery prices vary so much because the "damage type" determines the difficulty:

• Type 1 (cheapest): The drive itself is not broken — just a software problem or minor damage, fixable in a few hours.
• Type 2: Accidentally deleted files, accidental formatting, lost partition. These are logical-level problems; the drive hardware is not broken, and the recovery success rate is relatively high.
• Type 3: Non-Windows systems (Apple, Linux, etc.). Specialist tools and experience are needed, so the price is higher.
• Type 4: RAID arrays. RAID 5 is priced per drive — that is, you multiply by how many drives are in your array. A 4-drive RAID 5 could cost HK$14,000–$32,000 to recover (calculated from the old price list; current prices may be higher).
• Type 5 (most expensive): The drive has physical damage — not recognised, making a "clicking" sound, invisible to BIOS. These usually require opening the drive in a clean room, cost the most, and have the least stable success rate.

One very important reminder: if your hard drive has already started making strange noises (clicking, beeping), stop using it immediately — do not keep powering it on to try again. Every power-on can let the heads scratch the platters further, turning data that could have been saved into data that is permanently unrecoverable. At that point the cheapest thing to do is to do nothing and go straight to a professional recovery service.

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Why Repair Prices Have Risen

If you feel repair prices are higher than a few years ago, you are not imagining it. Parts prices have risen sharply over the past year, mainly because AI servers are buying up memory and storage devices, tightening supply for consumer-grade parts.

Source: ETtoday (14 March 2026)

Parts Price Increases (September 2025 → March 2026, about six months)

Why Prices Rose

AI servers are buying memory and storage devices in huge volumes, and manufacturers are shifting production capacity to enterprise-grade products, squeezing consumer-grade supply. Put simply: manufacturers earn more selling to AI companies than selling to ordinary consumers, so there are fewer consumer-grade parts — and they cost more.

Impact on Repair Prices

• SSD / RAM upgrades: Parts costs have risen directly, so total upgrade prices rise with them. If you asked about an upgrade price last year and ask again now, it may already be a different price.
• Motherboard repair: Motherboards carry memory chips, so rising parts costs will show up in repair fees.
• Data recovery: Hard drive parts (such as heads and circuit boards) cost more, so recovery costs will rise too.
• Repair vs replace: With parts more expensive, in some cases the price gap between "buy a new machine" and "repair the old one" narrows, and you need to recalculate which is more worthwhile.

Key point: This guide will not say "prices have risen by X%", because the increase differs by part and by model — there is no single number. The increase figures above apply only to the specific parts listed in the table. Always ask for the latest quote before a repair; do not estimate from old prices.

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Items With No Publicly Available Prices

The following 10 major repair categories have no Hong Kong shop publishing current prices after searching — individual quotes required:

1. Windows laptop screen replacement — No Hong Kong shop found publishing current Windows laptop screen replacement prices by size.

2. Windows laptop battery replacement — No Hong Kong shop found publishing current Windows laptop battery replacement prices.

3. Laptop keyboard replacement — No Hong Kong shop found publishing current laptop keyboard replacement prices.

4. Virus / malware removal — No Hong Kong shop found publishing current virus removal charges.

5. Laptop liquid-damage repair — No Hong Kong shop found publishing current liquid-damage repair prices. Liquid-damage repair usually requires inspection and a quote based on the extent of damage (motherboard, keyboard, battery, etc. may all be damaged at once).

6. Desktop computer repair (PSU, motherboard) — No Hong Kong shop found publishing current desktop PSU or motherboard replacement prices.

7. SSD / RAM upgrade labour (street shops) — No Hong Kong street shop found publishing SSD / RAM upgrade labour charges. (Note: HP specialist stores offer free upgrade labour, but only for HP brand and customer-supplied parts — see above.)

8. On-site inspection fee / call-out fee (independent repair shops) — No Hong Kong independent computer repair shop found publishing a current standard for on-site inspection fees or call-out fees.

9. MacBook street-shop battery replacement (current prices, by model) — The MacBook street-shop battery price list circulating online (HK$580–$980) is an old price from May 2020, and prices have since risen. No Hong Kong shop found publishing current MacBook street-shop battery replacement prices. Readers can roughly estimate street-shop prices using official price × 55–75% (see the iPhone comparison above), but this is only an estimation method, not a verified price — actual charges are subject to the shop's quote.

10. Data recovery (confirmed current prices) — Tung Tai's price list is currently the only complete published source, but it has no stated update date, and the website's last visible update was in 2024. No Hong Kong shop found publishing confirmed current data recovery prices. When enquiring, please confirm the latest charges directly with the shop.

Why Don't Shops Publish Prices?

It is not that they want to cheat you — there are practical reasons:

• Huge model differences: For the same "screen replacement", a 13-inch vs 15.6-inch, ordinary vs Retina screen, touch vs non-touch — parts prices can differ several-fold. Publishing one price would only mislead.
• Unknown extent of damage: A liquid-damaged machine might only have a faulty keyboard, or the whole motherboard might be burnt out. Any quote before inspection is a guess.
• Volatile parts supply: Parts for older models may be discontinued, requiring second-hand or substitute parts, with prices fluctuating with market supply. On top of that, parts prices have fluctuated sharply in recent years (see "Why Repair Prices Have Risen" above), so published prices quickly go out of date.
• Labour costs are not fixed: Disassembly difficulty varies by model. Some machines take 10 minutes to open; others take a full hour — so labour naturally differs.

So, "not publishing prices" is not itself a red flag; "refusing to explain the charging method clearly before inspection" is. The next section explains what to ask to protect yourself.

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6 Factors That Affect Repair Prices

Even for the same fault, prices can differ widely. Here are the 6 main factors — keep them in mind before a repair so you are not led around during price discussions:

1. Model and Year

The newer and more obscure the model, the more expensive the parts. Example: the iPhone 17 Pro Max battery official price HK$928 is about 70% more than the iPhone 8's HK$549. Obscure brands or discontinued models may need parts ordered in, increasing both price and waiting time.

2. Severity of Damage

Minor damage (e.g. a loose USB port) and serious damage (e.g. a burnt-out motherboard) have vastly different repair costs. Data recovery is the clearest example: general damage HK$1,800–$2,500, physical damage up to HK$15,000 (per the old price list; current prices may be higher).

3. Genuine vs Third-Party Parts

Genuine parts cost more but quality is guaranteed; third-party parts are cheaper but quality varies. When replacing screens and batteries, this choice has the biggest impact on price. When asking for a quote, always ask whether the parts are genuine or third-party — do not just compare the price figure.

4. How Urgent It Is

Urgent jobs usually incur an express fee. If you can wait a few days, the price will be lower; if you need the machine tomorrow for homework / a meeting, expect to pay more. When asking for a quote, state your timing requirements clearly.

5. On-Site vs Bringing It to the Shop

On-site repair usually incurs a call-out fee (Hong Kong independent repair shops have no published call-out fee standard — enquire individually). Bringing it to the shop is generally cheaper, but costs you time and travel. Each option has pros and cons, depending on your situation.

6. Warranty Period

The longer the repair warranty, the more risk the shop bears, and the price may be correspondingly higher. But a cheap repair with no warranty that breaks again a week later means paying a second time. When comparing prices, always factor the warranty period in — do not just look at the number.

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How to Avoid Being Overcharged: 8 Questions to Ask Before a Repair

Before handing over your machine, ask all 8 questions below. Shops that answer clearly are generally more reliable; shops that dodge the questions or refuse to put things in writing should make you cautious.

1. How Much Is the Inspection Fee? If I Decide Not to Repair After Inspection, Do I Still Pay?

Some shops inspect for free; others charge a few hundred dollars. Most important is to ask clearly: if you decide not to repair after inspection, is the inspection fee refunded? Some shops will say "the inspection fee can be deducted from the repair fee" — i.e. you do not pay extra if you decide to repair, but you do pay if you do not. That arrangement is reasonable, but it must be agreed upfront.

2. Is the Quote in Writing? Does It Include Parts and Labour?

A verbal quote offers no protection. Ask for a written quote (a WhatsApp message counts), listing parts cost, labour cost, and total. In particular, ask: does the quote include parts? Does it include labour? Are there hidden charges (e.g. "inspection fee", "power-on fee", "backup fee")?

3. What Parts Will Be Used? Genuine or Third-Party?

As discussed above, genuine and third-party parts differ greatly in price. Ask the shop to state clearly what parts it will use — do not let it charge you a genuine-parts price for third-party parts, or use third-party parts while charging a genuine-parts price.

4. How Long Is the Warranty? What Does It Cover?

Ask clearly about the warranty period (e.g. 30 days, 90 days, 180 days) and its scope. Does it cover only the same part? Or the whole repair? If the same problem recurs, is it repaired again free, or is there another charge?

5. Will My Data Be Lost? Do I Need a Backup?

Any repair risks data loss (especially those involving the hard drive, motherboard, or system reinstallation). Before a repair, ask clearly: will the shop back up your data for you? Is there a charge for backup? If your data is important, backing it up yourself first is the safest option.

6. How Long Will It Take? Is There an Express Fee?

Ask clearly about the expected repair time, and whether there is an express fee if you need it rushed — and how much. Do not discover only later that you have to wait two weeks, or that you have been charged a sky-high express fee without knowing.

7. What If It Cannot Be Fixed? Do I Still Pay?

If inspection finds it cannot be fixed, or it still has the same problem after repair, how is that handled? The data recovery trade has a "no charge if data unrecovered" practice (e.g. Tung Tai), but general repair may not. Ask beforehand to avoid paying for a machine that is still broken.

8. Does the Shop Have Public Reviews?

Check the shop's rating and reviews on Google. Do not just look at the star rating — read the review content too: has anyone complained about overcharging, delays, or damaging machines and refusing to take responsibility? Shops with high ratings and many reviews are generally more trustworthy; but also watch for whether reviews look genuine, and for signs of fake reviews.

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Is AppleCare+ Worth It?

Using the real 2026 prices above, here is a simple comparison:

MacBook Air / Pro

MacBook Neo

Looking at this table alone, AppleCare+ seems very good value: one shattered MacBook Air/Pro screen already saves you HK$6,000+. But consider the following:

• AppleCare+ itself costs money. The table above does not include the purchase cost of AppleCare+. To get the true total cost, you must add the AppleCare+ price.
• Accidental damage has a limit on the number of incidents. AppleCare+ is not unlimited free repair — check the terms.
• Street shops may be cheaper. Taking the iPhone battery as an example, street-shop prices are roughly 55–75% of official prices. MacBook battery street-shop prices have no currently published data, but using the same ratio for estimation, street shops may be cheaper than Apple's out-of-warranty price. However, pay attention to parts source and warranty period. This is an estimate, not a verified price.
• Your usage habits. If you often drop your machine or often accidentally damage it, AppleCare+ is worth considering. If you use your machine very carefully and have had no accidents for years, not buying may be better value.
• Neo's AppleCare+ is cheaper. The Neo's AppleCare+ screen price (HK$399) is only half of Air/Pro's, which in effect makes the Neo's AppleCare+ better value for money.

Conclusion: AppleCare+ is not "buy it and you profit" — it is "buying peace of mind". Before deciding, consider the AppleCare+ price, your likelihood of accidents, and street-shop prices together.

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Frequently Asked Questions (FAQ)

Q1: How much does computer repair generally cost?

There is no standard answer. Depending on the fault type, model, and severity of damage, prices can range from a few hundred dollars to over ten thousand dollars. Refer to this guide's price overview table: Apple official MacBook screen (AppleCare+) HK$799, out of warranty HK$7,000+, iPhone battery official HK$549–$928, street shop HK$200–$720, data recovery HK$1,800–$15,000 (old price list — please enquire for current prices). Windows laptop screens, liquid-damage repair and other items have no currently published prices from Hong Kong shops — individual quotes are required.

Q2: Why do so many repair shops not publish prices?

The main reasons are large model differences, unknown extent of damage, and volatile parts supply. Quoting before inspection can easily mislead consumers. On top of that, parts prices have fluctuated sharply in recent years, so published prices quickly go out of date. A reliable shop will offer a free or low-cost inspection, then give a written quote after inspection so you can decide whether to repair.

Q3: Can I trust prices I find online?

Check the date. Many price lists have not been updated for years and no longer reflect current prices. For example, a MacBook battery price list on a price-comparison site is from May 2020 — back then HK$580–$980, but prices have since risen. When looking at prices, always confirm the price list's update date, and do not use old prices to estimate current prices.

Q4: Must I back up my data before a repair?

Yes, definitely. Any repair risks data loss, especially those involving the hard drive, motherboard, or system reinstallation. If your data is important, back it up yourself before the repair — that is the safest option. Do not rely entirely on the shop to back it up for you.

Q5: What is the difference between street-shop repair and official repair?

Street shops are usually cheaper and faster, but you must ask clearly about parts source (genuine vs third-party) and warranty period. Official repair costs more, but parts are guaranteed and it will not affect your remaining official warranty. Neither is absolutely better — it depends on your budget and requirements. Taking the iPhone battery as an example, street-shop prices are roughly 55–75% of official prices, and this ratio can serve as a reference.

Q6: Is data recovery "no charge if data unrecovered" really true?

Some individual shops (e.g. Tung Tai Computer Data) do offer this guarantee, but it is not an industry standard. Every shop's policy differs — before a repair, be sure to ask clearly: if recovery fails, is there a charge? How much? Do not assume all shops work this way.

Q7: How do I know if a quote is reasonable?

Use this guide's published current prices as a reference. If a quote is far above a comparable item in this guide, ask clearly why (e.g. special model, particularly severe damage, genuine parts required, etc.). If the explanation does not hold up, you can ask one or two more shops for quotes and compare before deciding. Remember: compare using current prices, not old price lists.

Q8: Parts prices have risen — what impact does that have on repairs?

SSD, HDD, DRAM and other parts have risen 83–200% over the past six months (see "Why Repair Prices Have Risen" above). The direct impacts are: SSD/RAM upgrades cost more, motherboard repairs cost more, and data recovery costs may rise. If you asked for a price last year and ask again now, it may already be a different price — always enquire again.

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Historical Reference: 2020 MacBook Street-Shop Battery Price List

⚠️ Historical data, not current prices

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The prices below are from May 2020, for historical comparison only — current prices have risen, do not treat them as current prices. This guide places them in this standalone section so readers can see the gap between old price lists and current prices, and avoid misusing old prices.

In May 2020, a Tsuen Wan repair shop published the following MacBook battery replacement price list (parts + labour) on Price.com.hk:

Source: Price.com.hk (image URL shows May 2020)

Why include this old price list? Because many readers will find this price list when searching online and mistake it for current prices. Labelling it clearly as a 2020 old price lets readers know not to use it to estimate current prices. There is currently no published source for current MacBook street-shop battery prices — please ask shops directly for the latest quote when enquiring.

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Price Data Sources and Dates

Prices were collected in October 2026; actual charges are subject to each shop's latest quote.

All Sources

1. U-Mac AppleCare+ poster 2026 (Apple official MacBook Air/Pro repair prices)

https://u-mac-program.com/docs/applecare-2026-poster.pdf

2. ezone.hk — MacBook Neo repair prices (March 2026)

https://ezone.hk/article/20091272/apple-macbook-neo-維修價格公布-有-applecare-元整電池-其他收費都比-mb-平

3. ezone.hk — iPhone battery replacement comparison (15 October 2026)

https://ezone.hk/article/20032597/iPhone換電池時間幾耐-對比原廠vs坊間換電幾錢-專家5招保養延電池壽命

4. HelloToby — street-shop repair prices (Surface, iPhone, Samsung, Huawei, iPad)

https://www.hellotoby.com/en/hire/home/mobile-repair/d-kennedy-town

5. Tung Tai Computer Data — Tung Tai 136 data recovery price list (⚠️ No stated update date; website last visibly updated in 2024)

https://sites.google.com/site/tungtai136/

6. ETtoday — parts price increases (14 March 2026)

https://www.ettoday.net/news/20260314/3132412.htm

7. HP Hong Kong (Care Pack contract prices + free upgrade labour)

https://www.hp.com/hk-zh/shop/hp-service

8. Price.com.hk — 2020 MacBook battery price list (historical reference only, not current prices)

https://www.price.com.hk/product.php?p=464688

About Items With "No Publicly Available Price"

The 10 "no publicly available price" items listed in this guide were confirmed after searching Hong Kong repair websites, price-comparison sites, and forums, and finding no Hong Kong shop publishing current prices. This conclusion reflects the state of publicly available information at the time of searching (October 2026) and does not mean no shop will publish prices in future.

About Estimates

This guide mentions the "official price × 55–75%" estimation method in two places (iPhone battery street-shop price ratio, MacBook battery street-shop price estimate). This ratio was calculated from ezone.hk's iPhone battery comparison data (street-shop price ÷ official price = 36–85%, concentrated at 55–75%). This is only an estimation method, not a verified price. Actual charges must be confirmed with the shop.

Disclaimer

This guide is for reference only and does not constitute any repair quote or price commitment. All prices come from third-party public sources; ComputerKing has not verified each shop's latest charges. Before any repair, please ask the relevant shop directly for the latest quote, and use the written quote as authoritative.